Learn the information about the notifications feature
The notifications feature provides a specific overview of events in the workspace, like adding/removing users from desktops, apps and links adding/removing, chats and meetings notifications, billing notifications (only owners can see them)
Global Notification Settings will get applied for you across all your workspaces. You can also manage notification settings for each individual workspace and control when you prefer to get notified via your phone
Users are able to control the following notifications:
Users are not able to control the following notifications:
Incoming call. Incoming calls will always show notification and play sound. To block incoming calls, click your Profile icon and set status as Do not disturb
Missed call. Incoming calls will always show notifications. Sound will be controlled by general sound setting
How to adjust Global Notifications Settings:
1. Open the Desktop.com app
2. Navigate to the Workspace settings: click your Workspace name -> Workspace settings. Alternatively, click Settings button on the left-side panel
*Here both feature packages are enabled. If you disabled one of them, some options will be unavailable for you
3. Navigate to the Global Notifications
4. Adjust, when push notifications will be sent to your mobile device.
*Push notifications are messages that pop up on a mobile device, they look like mobile alerts
5. Adjust, which notifications about incoming messages you would like to receive
All messages: you will receivenotifications about all new messages in chats (one-to-one chats, group chats, messages in desktop chat channels)
Direct messages, @mentions, threads: you will receive notifications about new messages in one-to-one chats , mentions and threads you are part of
Do not notify me about messages: you won't get any notifications about new messages
6. Adjust General bell, billing and meetings notifications
General bell notifications include actions/events that take place in the workspace: applications/links added or removed; users/teams added or removed; user's role changed; app credentials shared (or shared app credentials removed); desktop chat enabled
Billing: notifications about invalid VAT, failed payment or new invoice
Upcoming meetings: include notifications received before the meeting's start, meeting updating or cancellation, and meeting invitation
7. To manage notification for a particular workspace: navigate to the Workspace settings -> Notifications
8.Switch off the toggle to start managing app notification controls for the particular workspace
9. To check notifications, click Bell icon
10.To remove counter notifications, click Notification options button and select Mark all as read
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